Preguntas Frecuentes - FAQ
Can I get paid to refer customers to you?
Yes! Anyone can become an affiliate and get a commission for referring customers. We even give a...
Can I pay with a check?
Sorry, we do not take checks in most cases. Alternatively, you can use Venmo or Cash App. Our...
Can I use my free domain credit with a domain transfer?
Yes, you can use your free domain credit for a domain you want to transfer to Web Host Pro. It...
Do you accept Bitcoin?
You can simply send Bitcoin for all payments. When you purchase a product, choose Western Union /...
Do you offer a free trial for new users?
Sorry, we do not have any free trial on cPanel web hosting, reseller web hosting, or dedicated...
Do you set up accounts on the weekend?
Accounts are set up 24/7/365 days a year. Upon signing up, you will receive an email stating we...
High risk merchant services
High-risk merchant accounts can be a tricky situation as they have to rely on banks that have to...
How do I renew my domain registration early?
Our system sends an invoice for all domain registration two weeks before it is due. If you wish...
How do I split my invoices?
To split an invoice, you will need to log into the account manager, then click billing, then...
How do I update my payment preferences?
You would simply log in here: Client area Then click "billing" and then "update". Or add a...
How do you manage website bandwidth?
Bandwidth for web hosting is a little different from how the term originated. As a web host, we...
I keep getting fraud check errors when I sign up?
We use a third-party service called Max Mind to scan new account sign-ups for risk levels. If the...
Is my information confidential?
Yes, your information is 100% confidential, we ask for the least amount of information needed to...
Testing
What are the best control panels for my VPS or dedicated server?
CPanel is the best option for a control panel if price is not a factor. As you can see, the price...
What are your setup fees?
There are none. We believe a company should go out of its way for new customers to show that they...
What forms of payment do you accept?
We currently accept these credit cards for all web hosting, domain registration, reseller...
What is the lowest price to switch my domain and web hosting to Web Host Pro?
It would be one year for the domain registration or transfer and the Solo web hosting plan....
What is your plans upgrade/downgrade policy?
We allow you to upgrade/downgrade at any time for no additional fees other than the new plan's...
Why doesn't my coupon work with the Solo Plan?
Sorry, but our Solo Plan is so low priced, we can't afford additional discounts on it.It is the...
How do I cancel a service at Web Host Pro?
It's easy to cancel and you can do it anytime. First log into your account and click Services:...
Do you have a money-back guarantee?
Yes, we have a no-questions-asked 45-day money-back guarantee on most web hosting plans. We have...