Frequently Asked Questions
Can I use third party email services with Web Host Pro?
Email can be a real pain when free services like Hotmail and Outlook decide to block you or...
Do you have reverse DNS for my email?
Yes! All web hosting and reseller accounts have reverse DNS already added to each account. VPS...
Horde issue, error communicating with the server.
The Horde webmail client can have issues communicating with the server. The error is something...
How do I add E-mail filters in CPanel?
Here's a quick video on how to add E-mail filters in cPanel. The tutorial assumes you are already...
How do I add E-mail forwarding in cPanel?
Here is a quick video on adding an E-mail forwarder in CPanel. The tutorial assumes you are...
How do I add an E-mail in cPanel?
Here's a short YouTube video on how to add an E-mail to your account. There is a cPanel-only...
How do I block SPAM in cPanel?
Here is a quick video on how to block SPAM in cPanel. The tutorial assumes you are already logged...
How do I revert back to the original Roundcube interface?
You can follow the below steps to revert the Roundcube changes. In the left sidebar, click...
How do I set up Gmail for my domain at Web Host Pro?
Log into your cPanel Click edit MX record Update your existing MX records to point to...
How do I set up an E-mail auto responder in cPanel?
Here's a quick video on adding an E-mail auto responder in cPanel. The tutorial assumes you are...
How do you set up your default E-mail in cPanel?
Here's a short video on how to set your default E-mail in cPanel. The video tutorial assumes you...
How does SpamAssassin work?
SpamAssassin is the leading open-source spam protection software used with Linux. It's included...
How to add a DMARC zone in cPanel.
If you are getting that pesky dmarc verification failed bounced email error, you'll need to add a...
How to check and send your email with other programs and phones
HOW TO USE POP3 / IMAP EMAIL For those of you who know how to add a new account for whatever...
How to completely disable email on a cPanel server.
Two main processes run email on a cPanel server. EXIM - Used for email clients, pop3, and...
The complete email deliverability guide
Deliverability in general is not a clear-cut, black or white outcome. It’s a spectrum. The better...
What WebMail programs do you use?
We currently use RoundCube: Roundcube Roundcube Webmail Project...
What are the best web hosting service billing services?
Many web hosting billing options help automate your web hosting service. We just wanted to make a...
What are the email secure and non secure ports?
If you're having issues sending emails try to change your outgoing port to 587. If you prefer to...