Frequently Asked Questions

Can I use WordPress plugins or themes with my Website Builder? Sorry, it is not possible to use WordPress plugins or themes in the Website Builder. If you want...

Do I need a live registered domain to use WordPress and the Instant Website Builder? Just a friendly reminder that WordPress and the Instant Website Builder are web-based...

Do you have any security with your web hosting packages? Yes, our servers are updated nightly with the latest security updates available, and we have...

Do you offer a free trial for new users? Sorry, we do not have any free trial on cPanel web hosting, reseller web hosting, or dedicated...

How do I add Google Ads (or other custom HTML code)? In your Instant Website Builder please try to add this content block: Left toolbar > CONTENT...

How do I add Google Analytics, Tag Manager, or Facebook Pixel? In your Instant Website Builder navigate to Left Toolbar > SETTINGS > SEO & Meta Tags...

How do I add a Shop App in my Instant Website Builder? In your Instant Website Builder, you can easily add a shop module to your website. In the left...

How do I add a website logo in the Instant Website Builder? You can easily add or change a website logo. From Left Toolbar go to SETTINGS > Logo and...

How do I add files to download? In your Instant Website Builder navigate to add new content, start from the Left Toolbar, and...

How do I add products in my Instant Website Builder? From your left toolbar in your Instant Website Builder choose APPS and find the Shopping Cart...

How do I change fonts in the Instant Website Builder? You can easily change the main website fonts, by going to Left Toolbar > DESIGN > Fonts...

How do I change website colors in the Instant Website Builder? You can easily change the main website colors, by going to Left Toolbar > DESIGN the section,...

How do I insert my Google Calendar into my Instant Website Builder? Website builder already has a calendar feature, but if you prefer your Google Calendar, it's...

How do I upgrade my Instant Website Builder to latest version? As soon as the new version is available, you should see a yellow notification in the lower-left...

How to Login to my Website Builder for editing (admin) mode? Usually, all you need is to add /admin to your website address, it should redirect you to...

How to easily add a form to your Instant Website Builder? When logged into your website maker, open the main side menu, click content, click apps at the...

My Instant Website Builder website is ready: how do I publish it live? By default, your website is already live, you can however enable Maintenance mode in your...

What IP networks do you have? We have three main IP networks: IP4 104.223.43.193IP4 104.223.9.1IP4 69.12.82.129IP6...

What Payment Methods can be used with the Website Builder shop plugin? Currently, there's built-in payment processor support for these merchant services: PayPal...

What database and programming tools do you use with cPanel hosting? Software is a constant evolving process, so there is likely a newer version of these available...

What is your plans upgrade/downgrade policy? We allow you to upgrade/downgrade at any time for no additional fees other than the new plan's...

Where is the Delivery Methods for the Instant Website Builder shop? When you're on a subpage with the shopping cart, there's a toolbar on top of the module, click...

Why am I having an Instant Website Builder Images/files uploading problem? I'm trying to upload files (images, videos, archives) and I can't. What is the problem? Try to...

Why has my module/app disappeared? So.. your module (like shop or blog) was on a subpage, but is gone now? There's a chance, you...

Why is my emails and contact form is not working? Some email providers (like Hotmail) may not allow these emails (sent by the server's mail()...

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