Your IP address has changed. Please log in again.
There are 3 main situations in which this problem occurs.
- Your internet service provider (ISP) provides a dynamic IP address or they use short DHCP lifetimes.
- When you try to login to the same cPanel account via 2 different devices with 2 different IPs.
- You use a proxy or VPN that changes the IP every few minutes.
Your IP has changed cPanel error
This setting validates IP addresses for cookie-based logins. This denies attackers the ability to capture cPanel session cookies in order to gain access to your cPanel & WHM interfaces.
In order to provide you with maximum security, on our platform, Cookie IP validation is set to strict. The system requires that the access IP address and the cookie IP address match exactly.
Otherwise, it will log you out automatically and you will see the error “Your IP address has changed. Please log in again.“
How to fix the “Your IP has changed” cPanel error?
Usually, re-login to cPanel will succeed. But, to fix this permanently, you must ensure that the IP Address remains static.
In order to fix this permanently, please explore the below options:
1) Disable any VPN or proxy services
VPNs and proxies have been known to trigger this error.
2) Reboot your router and your computer, and clean out your browser cookies.
Get a fresh start with all the pieces needed to log into cPanel properly.
2) Use a static IP Address
Some ISPs and VPN services constantly change the IP address. As a result, users must enter the credentials again every time the IP changes to access cPanel.