We are sorry if there is any ticket delays today. A tech had to go home with a cold. Dana and Daniel are still here all day to help but feeling under the weather as well.
Please use the "I'm in a hurry" ticket option if you are in a hurry. Otherwise the ticket might just take a couple hours to get to today.
cPanel made another big change recently that makes reseller accounts use their own packages. Luckily it's very easy to add packages. In your WHM (Web Host manager) click "Add a package" You can scroll down to the option or search for it in your WHM top left search bar. There, you can create your own custom packages and use them at your will. We ... Read More »
We hope your new year is starting off great. We just wanted to let you know that this Sunday evening we will be doing routine maintenance on all servers. This will be for updating software and backend stuff. Nothing will be changed on your website or cPanel. We will reboot the cloud system which will be offline for less than a minute. We are also ... Read More »
Your website has limited power for the total of everything it does. So any files, emails, databases, cron jobs, addons, redirects, sub domains, and logs, on the website that is not needed will take away from the power to use on the files that need it more. We highly suggest time to time going through your website and removing any of this things ... Read More »