As of today our system is changed from 7 days to 12 days before it will suspend an account for late payment. We hope this extra time will help with any payment issues and give plenty of time to contact us if more time is needed. The system also only keeps accounts on file for 28 days after it was past due. It's very important you keep backups if ... Read More »

We noticed a lot of old scripts like WordPress on several addon sites that are not working. Just because the addon domain has stopped working does not mean leaving the script is safe. This adds risk to the other working websites. We suggest logging into your cPanel, clicking Softaculous, and clicking "installations" to see what is there. You can ... Read More »

Hello, We're making some major upgrades to our website and client area. This will cause several days of errors on some pages while everything is being rebuilt. Because it's being rebuilt from the ground up, we have to do it in real time on the working website. We'll make sure the client area and shopping cart is working 100% first, then rebuild ... Read More »

Here is how to add 2FA with your account manager. From the Client Area, navigate to Hello, Name! > Security Settings. Click on the Click here to Enable button. Select the Time Based Tokens service. Click on the Get Started button. Scan the QR code with an authenticator app, such as Google Authenticator or Duo Mobile. Enter in the ... Read More »