Frequently Asked Questions

How to renew domain name registration early

Our system sends an invoice for all domain registration two weeks before it is due. If you wish to do an early renewal before the two-week due date, you must open a support ticket request. We'll then add an invoice manually. Once you pay the early renewal invoice, you must reply to the ticket so we can update the domain registration. You can also enable auto-renewal if you have a credit card on file which will pay the invoice on the due date.

Updated 12/21/23

We have a new early renewal system in your account manager that allows you to renew any service at any time.

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