Frequently Asked Questions

Does Web Host Pro have 2FA Two-Factor Authentication?

Yes, we have 2FA on all web hosting, reseller hosting, and any VPS or dedicated server that uses cPanel.

Here's how to configure 2FA in the account's cPanel:

2FA requires a smartphone with a supported time-based one-time password (TOTP) app. We suggest the following apps:

  • For Android™, iOS®, and Blackberry® — Google Authenticator™
  • For Android and iOS — Duo Mobile
  • For Windows® Phone — Authenticator

To configure 2FA, perform the following steps:

  • Click Set Up Two-Factor Authentication.
  • Link your cPanel account and your 2FA app:
  • To automatically create the link, scan the displayed QR code with your app.
  • To manually create the link, enter the provided Account and Key information in your app.
  • Within your 2FA app, retrieve the six-digit security code

Note: The 2FA app generates a new six-digit security code every 30 seconds.

  • Enter the six-digit security code in the Security Code text box.

Note: You must enter the security code within 30 seconds. After the time expires, the app will generate a new six-digit code.

  • Click Configure Two-Factor Authentication.

Note: If you see a Failed to set user configuration: The security code is invalid. error, a problem may exist with the date and time settings on your server. To fix the issue, contact your hosting provider.

  • Two-Factor Authentication, 2fa

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