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24/7 Support

Reliable website support that keeps you online

The Web Host Pro support team is known for expertise, clear communication, and professional problem solving. Expert guidance for servers, domains, and performance, with support available through fast response tickets (recommended), email, live chat, and phone.

Network Status

webhostpro.com
24 hours ago Now
Operational
100.000% uptime

Website Health Check

Test any domain and confirm it is responding.

Download the file or ping our IPv4 addresses to confirm network performance.
104.223.43.192/26 - 104.223.9.0/24 - 69.12.82.128/26

Quick FAQs

How do I start a website?
  • Starting a website is simple. You typically need two things: a domain name (your web address) and web hosting (where your website files live). Once your domain points to your hosting, your website can be reached on the internet.

Will you migrate my website?
  • Moving your website can feel overwhelming, but Web Host Pro makes the process simple with free migration services for a wide range of hosting platforms.

    Whether you run a small website, growing business, or high-traffic server, our team can help move your data with minimal downtime and as little disruption as possible.


    What We Can Migrate


    WordPress Websites

    • WordPress installations
    • Themes and plugins
    • Media libraries
    • Databases and settings

    cPanel Hosting Accounts

    • Full account transfers
    • Email accounts and messages
    • Databases
    • Website files
    • DNS settings

    DirectAdmin Hosting Accounts

    • Complete account migrations
    • Websites and databases
    • Email accounts
    • User settings and configurations

    VPS Servers

    • Website migrations
    • Control panel migrations
    • Databases and applications
    • Email services
    • Custom server configurations

    Dedicated Servers

    • Full server migrations
    • Multiple websites and accounts
    • Email platforms
    • Database servers
    • Custom software environments

    Our migration specialists have experience with WordPress, cPanel, DirectAdmin, VPS, and Dedicated Server environments. We carefully plan each migration to help reduce downtime and keep your websites and services running smoothly.

    Getting Started

    Simply open a support ticket after signing up and provide your current hosting details. Our team will review your setup and coordinate the migration with you.

    At Web Host Pro, website migration is included at no additional cost because moving to better hosting should be easy.

What is domain registration?
  • Domain registration reserves a name (like yourbusiness.com) so it can point to your website. Without a domain name, visitors would need to use a server IP address or a subdomain. After registration, the domain can be connected to your hosting so it loads your site.

    Domain Registration

What is a web host?
  • A web host stores your website files and delivers them to visitors over the internet. Hosting runs on servers that are online 24/7 so your website can be accessed anytime. A simple way to think about it is: hosting is the “land” your website is built on.

What are the different hosting types?
  • There are four common hosting types: shared hosting, reseller hosting, VPS, and dedicated servers. Each option differs in performance, resources, and management flexibility.

    Speed and capacity matter most for ecommerce and high-traffic sites. Any server can process only so much data per second, so a quality provider must avoid overselling resources. If you see “unlimited everything,” it’s worth looking closely at limits and fair-use policies.

What are my name servers (DNS)?
  • Your domain’s name servers (DNS) for cPanel web hosting, add-on domains, and parked domains are:

    ns1.webhost.pro
    ns2.webhost.pro
    ns3.webhost.pro


    You update name servers at your domain registrar. If you registered your domain with us, we will apply these automatically. If you transferred a domain to us, you may need to update the name servers after the transfer completes.

    VPS and dedicated servers use custom name servers that we create and assign for each service. If you need help, please contact us.

Do you offer a free trial for new users?
  • We do not offer free trials for cPanel hosting, reseller hosting, or dedicated servers due to fraud risk. We do offer a 45-day money-back guarantee on web hosting and reseller plans, and a 15-day money-back guarantee for VPS and dedicated servers.

    We can also activate a limited free trial for unmanaged VPS in some cases after identity verification. Contact support if you’d like to request this.

    WordPress, ecommerce, and SiteJet hosting also include a no-questions-asked, 45-day money-back guarantee.

    cPanel demo:
    cPanel Demo

How do I install WordPress?
  • 1. Log in to your Account Manager from any page on our website.
    2. Under Active Services, click the hosting plan you want to use.
    3. If you see the Softaculous icon in Quick Links, open it. If not, click “Log in to cPanel.”
    4. In cPanel, locate WordPress (or open Softaculous) and follow the installer steps.

    Important tips:
    • Your domain must be live (DNS fully propagated) before the installer will work.
    • Use https:// (and https://www. if that’s your preferred format).
    • Save your /wp-admin login link after your first login for easy access later.
    • Use a security plugin with brute-force protection to help deter spammers and attackers.

What is the MySQL host?
  • localhost

    Remote MySQL access is not available on shared or reseller servers. For remote database access, you’ll need a VPS or dedicated server.

WordPress Speed & Security Optimization Guide

WordPress is flexible, powerful, and one of the most popular website platforms in the world. Like any software, it performs best when properly maintained. Following these recommendations can improve speed, security, and overall reliability.

Before making major changes, we recommend creating a complete backup of your files and database.

WordPress Speed & Security Optimization Guide

Recommended Optimization Steps

  1. Keep WordPress Updated
    Update WordPress core, plugins, and themes regularly. Outdated software is one of the most common causes of performance and security issues.
  2. Use the Latest Compatible PHP Version
    Newer PHP versions are faster and more secure. Check MultiPHP Manager and use the newest version your website supports.
  3. Install Essential Plugins
    Recommended tools:
    • Simple CAPTCHA Alternative with Cloudflare Turnstile for login security.
    • LiteSpeed Cache for caching, image optimization, and performance improvements.
    • Rank Math or SiteSEO for search engine optimization.
  4. Optimize Page Size
    Keep pages lean, enable lazy loading, and avoid extremely long pages containing excessive media.
  5. Limit Blog Archive Size
    Display a reasonable number of posts per page. Five posts per archive page is often a good starting point.
  6. Remove Unused Plugins and Themes
    Delete anything you no longer use to reduce security risks and resource consumption.
  7. Reduce Admin-AJAX Usage
    Excessive admin-ajax requests can create unnecessary server load on busy websites.
  8. Replace WP-Cron with a Real Cron Job
    Using a scheduled cron job instead of wp-cron.php can improve performance on active websites.
  9. Enable Login Protection
    Use rate limiting and login lockout features to reduce brute-force attacks.
  10. Optimize Images
    Compress images before uploading and use image optimization tools whenever possible.
  11. Disable Unused Features
    If comments, tags, or other features are not needed, disable them to reduce overhead.
  12. Verify HTTPS Configuration
    Ensure your SSL certificate is working correctly and that visitors are redirected to HTTPS.
  13. Avoid Resource-Heavy Plugins
    Some plugins can generate excessive CPU usage. Review plugin performance regularly.
  14. Block XML-RPC If Not Needed
    Disabling xmlrpc.php can reduce certain types of spam and automated attacks.

These recommendations provide some of the highest-impact improvements for most WordPress websites. If you need assistance, the Web Host Pro support team is happy to help.

What dedicated server operating systems do you support?
  • Our recommended OS is AlmaLinux 8, but you can choose from a wide selection of options. This list changes as new versions are released. Contact us if you’d like the current options confirmed.

    Examples: CentOS 7 (64-bit), AlmaLinux 8 (64-bit), AlmaLinux 9 (64-bit), CentOS 8 Stream (64-bit), Ubuntu 16.04/18/20 (64-bit), Debian 9/10/11 (64-bit).

What forms of payment do you accept?
  • We accept major credit cards including Visa, Mastercard, American Express, and Discover. We also accept PayPal, Bitcoin, Cash App, and Venmo.

What IP networks do you use?
  • IPv4 104.223.43.192/26
    IPv4 104.223.9.0/24
    IPv4 69.12.82.128/26

Helpful Tools and Articles

It's OK if you can’t find the help you need here. Just open a Support Ticket for priority technical assistance. For quick questions or general help, you can also reach us through any of these channels: WhatsApp, Telegram, or email using our live support chat.