Transferring a domain to Web Host Pro typically requires unlocking the domain, checking for 60-day transfer restrictions, obtaining a current authorization code, and submitting the transfer request. Registrants should keep the code secure and monitor their domain email for approval requests.
Recent registration, transfers, or ownership changes may delay eligibility. If a transfer fails, verify the domain lock status, authorization code, transfer restrictions, and any pending approval requests.
Transferring a domain name to a new registrar is usually simple, but a few small issues can stop the transfer from completing.
The most common problems are a locked domain, an incorrect or expired authorization code, or a domain that is still under a transfer restriction.
Follow these five steps before starting your domain transfer.
1. Make Sure the Domain Is Unlocked
Log in to your current domain registrar and make sure the domain is unlocked for transfer.
Depending on the registrar, this may be called:
- Domain Lock
- Registrar Lock
- Transfer Lock
- Client Transfer Prohibited
If the domain is locked, the transfer cannot proceed.
2. Check for a 60-Day Transfer Lock
Some domains cannot be transferred immediately.
A transfer may be restricted if the domain:
- Was registered within the last 60 days
- Was transferred from another registrar within the last 60 days
- Recently had certain registrant or ownership information changed
If you plan to transfer the domain soon, avoid changing the registrant name, organization, or email address immediately before starting the transfer. Some registrars may apply a new 60-day transfer lock after these changes.
3. Get Your Current Authorization Code
Request the domain’s transfer code from your current registrar.
This code may also be called:
- EPP Code
- Auth Code
- Authorization Code
- AuthInfo Code
- Transfer Code
We recommend requesting a fresh code shortly before beginning the transfer.
Keep this code private. Anyone with access to it may be able to initiate a transfer of your domain.
4. Start the Transfer to Web Host Pro
Log in to your Web Host Pro account and request the domain transfer.
If you need help transferring the domain, open a support ticket:
Include the domain name and any information requested by our support team.
Do not post your transfer authorization code publicly or send it anywhere other than through a secure account or support system.
5. Approve the Transfer if Requested
After the transfer begins, your current or new registrar may send a transfer confirmation or approval request.
Watch the email address associated with your domain account and follow any instructions you receive.
Some registrars also allow you to manually approve an outgoing transfer from their control panel. Doing this can sometimes complete the transfer faster instead of waiting for the normal transfer period.
That’s It
Once the domain is unlocked, eligible for transfer, and the correct authorization code has been provided, we can handle the rest of the transfer process.
Domain transfers are normally straightforward when these steps are completed before the request is submitted.
If your transfer fails, check these first:
- Is the domain unlocked?
- Is the authorization code current and entered correctly?
- Was the domain registered or transferred within the last 60 days?
- Was the registrant information recently changed?
- Is there an outstanding transfer approval request?
Taking a minute to check these items can prevent most domain transfer problems.